FAQs

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Library - Shoutbomb

1. Will I be charged for the Shoutbomb service?: The Library doesn't charge a fee for this service, but your mobile service provider's regular text messaging rates still apply. Check with your mobile service provider to see the cost of text messages in your service plan.

2. How do I sign up for Shoutbomb?: Send a text message with only the keyword SIGNUP to 406-215- 4240. If you do not get a text in 15 minutes, please text WEBCONFIRM to 406-215- 4240. If you do not get a response within three days, contact the library with details of your issue.

3. Can I associate more than one library card to my phone number?: Yes. After you sign up with your first library card, send the message ADDCARD to 406-215- 4240 and respond to the prompts.

ADDCARD - Add an additional library card to your notifications.
DROPCARD - Request to remove an account card
ADDEMAIL - Request to update user's profile with an email address.
DROPEMAIL - Request to update user's profile by deleting existing email address.
FEES- Toggles notification on or off when fees have been added to your account. This option is not automatically turned on when you register.
HELP - Request detailed descriptions and how to use each keyword.
ISBN - Texting the letters "ISBN" + a 10- or 13-digit ISBN number to search the library catalog.

SIGNUP - Register for text messaging service.
RESEND - Resend the last message from Shoutbomb.
TEST - Test your connection to Shoutbomb service.
QUIT - Turn off the text messaging service.
SWITCHPHONE - Allows you to update your account with a new phone number or carrier.

HL - Request a list of your items currently on hold.
HOLDS - Toggles hold notices on or off. (This is automatically turned on when you register)

OL - Get a list of overdue items.
OA - Request to renew all overdue items.
OW - number of overdue items ineligible for renewal and why.
OVERDUE - Toggle notification on or off for 1,14 and 28 day overdue warnings. (This option is automatically turned on when you register.)

5. How do I quit using the Shoutbomb service?: To end all text notifications and cancel your registration, text the message quit to 406-215- 4240, then reply to the instructions from Shoutbomb.